Shipping

We ship worldwide from Marrakech via Aramex, DHL and UPS. Shipping is free. We will send you a tracking number once your order is shipped.

Returns

We accept returns only if the rug arrives damaged to you. Please review pictures of the rugs before purchase and do not hesitate to ask for additional pictures. Discounted items are final sale.

Taxes and Duties

Please understand that taxes and duties are not our responsibility. Please contact your customs authorities to confirm the tax and duties rates pertaining to your country of residence. There is a trade agreement between the US and Morocco. There are no duties and taxes to pay for US customers.